Frequently Asked Questions

Product Questions

How do I choose the right product for my hair type?

We recommend starting with our hair serums for targeted treatment, or our hair growth kits for a complete regimen. Check product descriptions for specific benefits, or email us at support@howregrowhair.com for personalized recommendations.

Are your products safe for color-treated hair?

Most of our products are formulated to be gentle and safe for color-treated hair. Check individual product descriptions for specific compatibility information.

How long before I see results?

Hair growth is a gradual process. Most customers start noticing visible improvements within 8–12 weeks of consistent use. For best results, follow the recommended usage instructions on each product.

Do your products contain minoxidil?

Some of our products contain minoxidil, while others use natural alternatives like rosemary oil, caffeine, and peptides. Check the ingredients list on each product page for details.

Order and Shipping

How long does shipping take?

Standard shipping takes 5–8 business days. Expedited (3–5 days) and Priority (1–3 days) options are also available. See our shipping policy for full details.

Do you offer free shipping?

Yes! Standard shipping is free on all orders over $35.

Can I track my order?

Yes, you’ll receive a tracking number via email once your order ships.

Returns and Refunds

What is your return policy?

We offer a 30-day money-back guarantee on unused products. See our refund policy for complete details.

How do I request a refund?

Email us at support@howregrowhair.com with your order number and reason for the return. We’ll guide you through the process.

Still Have Questions?

Visit our contact page to get in touch with our support team. We typically respond within 24 hours.